We ask that all our customers familiarise themselves with the following terms and conditions of our online sales prior to placing their order with us.

Please note that your acceptance of these will be required before your order can be processed.

Order acceptance notice

We must have full delivery details, including postcode (& where possible, telephone number) for your order to be processed on the required date.

Your order will only be processed if all payment details are entered.

An email will be sent to you acknowledging your order. This will contain an order number which you must quote in any communication with Barton Bouquets.

All deliveries are subject to availability. We reserve the right to change some of the contents (for seasonal reasons) and to provide an item of equal or greater value without notice.

Payment

You can make your payment by any of the methods indicated on the payment page. Your card will be debited once we receive your order. 

If your card is declined by the card provider, we will attempt to contact you (on the telephone number given) for an alternative method of payment. If, for whatever reason, we are unable to obtain an alternative form of payment your order will be cancelled.

You will be charged the current price for buying the items from our website on the date your order is placed. All prices are inclusive of VAT.

Delivery

We make deliveries (Monday to Saturday) to the following post code area's only; TQ1, TQ2, TQ3, TQ4,  TQ5, and TQ12.  A  standard delivery charge of £5 will be made for all the above post codes. 

We offer same day delivery on orders received before 1pm. For same day deliveries received after this time please call our shop on 01803-313443 or 01803-328507 and we will do our best to accommodate the delivery. 

Please note: Failure to indicate the correct postcode region for delivery when placing an order may result in the higher delivery fee being charged.

If we have tried to deliver the flowers and have left a note asking the recipient to call our shop and we are not contacted within 24 hours then we may have to re-make the bouquet to ensure fresh flowers are received. This may mean we cannot guarantee any original requests.

If there is a problem

If you are not completely satisfied with your flower order please call the shop on +44 (0)1803 313443 or 328507, quoting your order number.

For National and International orders please call our shop on the above numbers.

 

Please note, other than Mother's Day we are closed Sundays and Bank Holidays to rest and recuperate.